A South Korean cryptocurrency exchange accidentally sent customers more than 40 billion dollars in bitcoin. The mistake briefly turned some users into multimillionaires. The company planned to send a small reward of 2,000 won, worth about 1.37 dollars. Instead, it sent 2,000 bitcoins to customers on Friday.
The platform Bithumb apologised for the error and outlined the issue. The company said it quickly noticed the mistake and recovered almost all missing tokens. It restricted trading and withdrawals for 695 affected customers within 35 minutes of the glitch.
Exchange Recovers Almost All Mistakenly Sent Bitcoin
Bithumb said it recovered 99.7 percent of the 620,000 bitcoins mistakenly sent. The company said the incident was not linked to hacking or security breaches. It said system security and customer asset management remained stable and secure.
South Korea’s financial regulator held an emergency meeting on Saturday and said it would examine the incident. The Financial Supervisory Service said any sign of illegal activity would trigger formal investigations.
Company Promises Compensation and Stronger Safeguards
Bithumb said it would cooperate with regulators during the review. Chief executive Lee Jae-won said the company would prioritise customer trust and peace of mind over external growth.
The company plans to pay 20,000 won in compensation to all customers who used the platform at the time. It will waive trading fees and introduce additional measures. Bithumb said it would improve verification systems and use artificial intelligence to detect abnormal transactions.
Incident Could Renew Calls for Tighter Financial Rules
The incident is likely to renew calls for tighter financial regulation. In April 2024, Citigroup mistakenly credited 81 trillion dollars instead of 280 dollars to a customer account. Two employees failed to notice the error, but a third employee detected it and reversed the transaction within hours, according to the Financial Times.
